Solve Radisson Team Travels Continent For Immersion

Agency Explores Nuances Of Guest Experience Across North American Properties

Crossing the continent from Toronto to Phoenix, Solve’s Radisson team has traveled to a mix of Radisson properties, meeting key staff members who deliver the hotel guest experience. In addition to leading in-depth interviews, Solve’s leadership team has served as hotel employees in roles from housekeeping to dining services to guest check-in. “This first-hand immersion deepens the agency’s understanding of the unique experience Radisson provides its guests,” said Solve Account Director Drew Hack.

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